GENERAL
Our products are made in Argentina by artisans and factories that we specially look for and that know about leather goods. Quality is of utmost importance to us, that is why we choose to work with workshops and suppliers that have experience and also produce with other brands and designers.
We currently do not have retail sales in stores or showrooms.
Our workshop is located in Arroyo Seco, Santa Fe. To request an appointment, you can write to us at ventas@tashe.com.ar
If you want to make corporate gifts or you have an idea in mind and you think TASCHE can develop your product, write to us at corporativo@tasche.com.ar and tell us about your project.
If the out-of-stock product you are interested in is restocked, you can click on "Notify me" on the product page and leave us your email address so we can notify you as soon as it comes back in stock. If the "Notify me" option does not appear, it means that the product will not be back in stock.
Yes, we do! The warranties are 6 months for manufacturing defects. You can find it by scanning the QR code that you received at checkout.
These coupons are usually released on special occasions and for one-time promotions. They are not available all the time and for everyone. We suggest you keep an eye on our social networks.
ORDERS
While we wish we could offer it, we cannot edit or cancel orders once they are placed. We want you to fall in love with your TASCHE, but we offer free returns, just in case!
Yes, you will receive a confirmation email and an order number as soon as the order is placed. In case you do not receive the confirmation, please contact ventas@tasche.com to get up to speed and fix it.
You can log in to your TASCHE account to view the status of all orders placed. If you don't have an account, you can easily create one and track your purchase.
Unfortunately, we can only process one payment method per order (except for TASCHE gift cards).
Unfortunately, you can only apply one discount code per order.
There are many reasons why a card may be declined, including incorrect billing information. Try contacting your bank or card company for more information.
When an item is marked as oulet or sale, it cannot be returned or exchanged for any reason. The sale price is as stated on the site and no additional discounts may be applied.
SHIPPING
Currently, due to the progressive reactivation of the mail service and distribution of orders, the delivery times we offer are approximate. Within 7 days after your purchase, you will be receiving your TASCHE at the address you specified when placing your order. We will also send you an email notification when your order is on its way.
Once your order is on its way, we will send you an email notifying you about the status of your purchase and providing you with the tracking number so you can check where your TASCHE is.
Yes, we do, but shipments may experience delays as a result of COVID-19. The length of the delay depends on the delivery capacity of the courier or distribution center. Please note that we do not offer free returns for international orders.
The post office will perform a single visit to your shipping address within the following time frames 6 working days depending on your location. In case the order can not be delivered, we will leave a Notice of visit and you will have 5 days to pick it up at the indicated branch. If you do not pick it up at the branch, the order will be returned to our address and the shipping of the order will be at your expense.
Of course you can! You can pick up your TASCHE by contacting us at ventas@tasche.com.ar to make an appointment at our studio located in Arroyo Seco, Santa Fe.
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