{"id":5096,"date":"2022-03-08T23:42:50","date_gmt":"2022-03-08T23:42:50","guid":{"rendered":"https:\/\/tasche.com.ar?page_id=5096"},"modified":"2022-03-09T05:09:05","modified_gmt":"2022-03-09T05:09:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/tasche.com.ar\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ’s<\/h1>\n

Frequent questions<\/h4>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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GENERAL<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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Where are your products made?<\/span><\/i><\/a><\/h4><\/div>
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Our products are made in Argentina by artisans and factories that we especially look for and that know about leather goods. Quality is of utmost importance to us, which is why we choose to work with workshops and suppliers that have experience and also produce with other brands and designers.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Where can I see TASCHE products in person?<\/span><\/i><\/a><\/h4><\/div>
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We currently do not have retail sales in stores or showrooms.<\/span>
\n<\/span>Our workshop is located in Arroyo Seco, Santa Fe. To request an appointment, you can write to us at <\/span>ventas@tashe.com.ar<\/span><\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Do you offer personalized products?<\/span><\/i><\/a><\/h4><\/div>
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If you want to give corporate gifts or you have an idea in mind and you think that TASCHE can develop your product, write to us at <\/span>corporativo@tasche.com.ar<\/span><\/a> and tell us about your project.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I put myself on the waiting list for an out of stock product?<\/span><\/i><\/a><\/h4><\/div>
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If the out of stock product you are interested in is restocked, you can click “Notify Me” on the product page and leave us your email address so that we can notify you as soon as it arrives. If the “Notify Me” option does not appear, it means that the product will not be returned to stock. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Do you offer a guarantee for your products?<\/span><\/i><\/a><\/h4><\/div>
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If we do! The guarantees are 6 months for factory defects. You can find it by scanning the QR code that came to you when you made the purchase.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

What is the coupon code? How do I get one?<\/span><\/i><\/a><\/h4><\/div>
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These coupons are usually released on special occasions and for specific promotions. They are not available all the time and for everyone. We suggest you stay tuned to our social networks.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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ORDERS<\/b><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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Can I edit or cancel my order?<\/span><\/i><\/a><\/h4><\/div>
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While we’d love to be able to offer it, we can’t edit or cancel orders once they’re placed. We want you to fall in love with your TASCHE, but we do offer free returns, just in case!<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Will I receive an order confirmation?<\/span><\/i><\/a><\/h4><\/div>
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Yes, you will receive a confirmation email and order number as soon as the order is placed. In case you do not receive the confirmation, contact <\/span>ventas@tasche.com <\/span><\/a>\u00a0to catch up and fix it.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

How can I check the status of my order?<\/span><\/i><\/a><\/h4><\/div>
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You can log in to your TASCHE account to see the status of all orders placed. If you don’t have an account, you can easily create one to track your purchase.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I pay with more than one card at checkout?<\/span><\/i><\/a><\/h4><\/div>
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Unfortunately, we can only process one payment method per order (except TASCHE Gift Cards). <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I use more than one discount code?<\/span><\/i><\/a><\/h4><\/div>
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Unfortunately, you can only apply one discount code per order.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Why was my credit card declined?<\/span><\/i><\/a><\/h4><\/div>
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There are many reasons a card may be declined, including incorrect billing information. Try contacting your bank or card company for more information.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

What does final sale mean? (Outlet, last!, SALE)<\/span><\/i><\/a><\/h4><\/div>
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When an item is marked as an outlet or sale, it cannot be returned or exchanged for any reason. The sale price is the one indicated on the site and no additional discounts can be applied.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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SHIPPING<\/b><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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When will I receive my TASCHE?<\/span><\/i><\/a><\/h4><\/div>
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Currently, as a result of the progressive reactivation of the mail service and distribution of orders, the terms that we offer you are approximate. Within 7 days of making the purchase, you will be receiving your TASCHE at the address that you specified when placing your order. We will also send you an email notification when your purchase is on its way.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Where do I find my tracking number?<\/span><\/i><\/a><\/h4><\/div>
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Once your order is on its way, we will send you an email notifying you of the status of your purchase and providing you with the tracking number so you can check where your TASCHE is.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Does TASCHE ship internationally?<\/span><\/i><\/a><\/h4><\/div>
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Yes we do, but shipments may experience delays as a result of COVID-19. The length of the delay depends on the delivery capacity of the mail or distribution center. Please note that we do not offer free returns for international orders.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

If my package was marked as \u201cundelivered\u201d, how do I get my TASCHE?<\/span><\/i><\/a><\/h4><\/div>
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The courier will make\u00a0a single visit<\/strong>\u00a0to your delivery address within the next\u00a06 business days<\/strong>\u00a0depending on your location. In the event that the order cannot be delivered, a\u00a0Visit Notice<\/strong>\u00a0will be left and you will have\u00a05 days<\/strong>\u00a0to pick it up at the indicated branch.\u00a0In case you do not pick it up at the branch, the order will return to our address and the shipment of the order will be made at your expense.<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I pick up my TASCHE in person?<\/span><\/i><\/a><\/h4><\/div>
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Of course! You can pick up your TASCHE, contact us at <\/span>ventas@tasche.com.ar<\/span> to make an appointment at our studio located in Arroyo Seco, Santa Fe.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Contact us<\/h6>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Do you still have questions?<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>
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\n\t\t\tContact us<\/span>\n\n\n<\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\n\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"FAQ's Frequent questions GENERAL Where are your products made? Our products are made in Argentina by artisans and factories that we especially look for and that know about leather goods. Quality is of utmost importance to us, which is why we choose to work with workshops and suppliers that have…","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5096","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/pages\/5096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/comments?post=5096"}],"version-history":[{"count":5,"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/pages\/5096\/revisions"}],"predecessor-version":[{"id":5164,"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/pages\/5096\/revisions\/5164"}],"wp:attachment":[{"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/media?parent=5096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}