{"id":57,"date":"2019-03-17T15:40:42","date_gmt":"2019-03-17T15:40:42","guid":{"rendered":"https:\/\/goya.everthemes.com\/demo-fashion\/?page_id=57"},"modified":"2022-03-09T04:21:11","modified_gmt":"2022-03-09T04:21:11","slug":"faqs","status":"publish","type":"page","link":"https:\/\/tasche.com.ar\/en\/faqs\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"
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FAQ’s<\/h1>\n

Frequently Asked Questions<\/h4>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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GENERAL<\/strong><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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Where are your products manufactured?<\/span><\/i><\/a><\/h4><\/div>
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Our products are made in Argentina by artisans and factories that we specially look for and that know about leather goods. Quality is of utmost importance to us, that is why we choose to work with workshops and suppliers that have experience and also produce with other brands and designers. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Where can I see TASCHE products in person?<\/span><\/i><\/a><\/h4><\/div>
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We currently do not have retail sales in stores or showrooms. <\/span>
\n<\/span>Our workshop is located in Arroyo Seco, Santa Fe. To request an appointment, you can write to us at <\/span>ventas@tashe.com.ar<\/span><\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Do you offer customized products?<\/span><\/i><\/a><\/h4><\/div>
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If you want to make corporate gifts or you have an idea in mind and you think TASCHE can develop your product, write to us at <\/span>corporativo@tasche.com.ar<\/span><\/a> and tell us about your project.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I get on the waiting list for an out-of-stock product?<\/span><\/i><\/a><\/h4><\/div>
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If the out-of-stock product you are interested in is restocked, you can click on \"Notify me\" on the product page and leave us your email address so we can notify you as soon as it comes back in stock. If the \"Notify me\" option does not appear, it means that the product will not be back in stock. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Do you offer warranty for your products?<\/span><\/i><\/a><\/h4><\/div>
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Yes, we do! The warranties are 6 months for manufacturing defects. You can find it by scanning the QR code that you received at checkout.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

What is a coupon code and how do I get one?<\/span><\/i><\/a><\/h4><\/div>
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These coupons are usually released on special occasions and for one-time promotions. They are not available all the time and for everyone. We suggest you keep an eye on our social networks.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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ORDERS<\/b><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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Can I edit or cancel my order?<\/span><\/i><\/a><\/h4><\/div>
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While we wish we could offer it, we cannot edit or cancel orders once they are placed. We want you to fall in love with your TASCHE, but we offer free returns, just in case!<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Will I receive an order confirmation?<\/span><\/i><\/a><\/h4><\/div>
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Yes, you will receive a confirmation email and an order number as soon as the order is placed. In case you do not receive the confirmation, please contact <\/span>ventas@tasche.com <\/span><\/a>\u00a0to get up to speed and fix it.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

How can I check the status of my order?<\/span><\/i><\/a><\/h4><\/div>
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You can log in to your TASCHE account to view the status of all orders placed. If you don't have an account, you can easily create one and track your purchase. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I pay with more than one card at checkout?<\/span><\/i><\/a><\/h4><\/div>
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Unfortunately, we can only process one payment method per order (except for TASCHE gift cards). <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I use more than one discount code?<\/span><\/i><\/a><\/h4><\/div>
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Unfortunately, you can only apply one discount code per order.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Why was my credit card declined?<\/span><\/i><\/a><\/h4><\/div>
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There are many reasons why a card may be declined, including incorrect billing information. Try contacting your bank or card company for more information.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

What does final sale (Outlet, last!, SALE) mean?<\/span><\/i><\/a><\/h4><\/div>
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When an item is marked as oulet or sale, it cannot be returned or exchanged for any reason. The sale price is as stated on the site and no additional discounts may be applied.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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SHIPPING<\/b><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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When will I receive my TASCHE?<\/span><\/i><\/a><\/h4><\/div>
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Currently, due to the progressive reactivation of the mail service and distribution of orders, the delivery times we offer are approximate. Within 7 days after your purchase, you will be receiving your TASCHE at the address you specified when placing your order. We will also send you an email notification when your order is on its way.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Where can I find my tracking number?<\/span><\/i><\/a><\/h4><\/div>
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Once your order is on its way, we will send you an email notifying you about the status of your purchase and providing you with the tracking number so you can check where your TASCHE is. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Does TASCHE ship internationally?<\/span><\/i><\/a><\/h4><\/div>
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Yes, we do. The length of the delay depends on the delivery capacity of the courier or distribution center. Our return policy allows returns or exchanges within 14 days of delivery.\nItems must be unused and in their original condition. Return shipping is paid by the buyer unless the item arrived\u00a0damaged.\nIf the item is faulty or incorrect, we\u2019ll take care of the replacement at\u00a0no\u00a0cost\u00a0to\u00a0you.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

If my package was marked as \"undelivered\", what do I do to get my TASCHE?<\/span><\/i><\/a><\/h4><\/div>
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The post office will perform a\u00a0single visit<\/strong>\u00a0to your shipping address within the following time frames\u00a06 working days<\/strong>\u00a0depending on your location. In case the order can not be delivered, we will leave a\u00a0Notice of visit<\/strong>\u00a0and you will have\u00a05 days<\/strong>\u00a0to pick it up at the indicated branch.\u00a0If you do not pick it up at the branch, the order will be returned to our address and the shipping of the order will be at your expense.<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I pick up my TASCHE in person?<\/span><\/i><\/a><\/h4><\/div>
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Of course you can! You can pick up your TASCHE by contacting us at <\/span>ventas@tasche.com.ar<\/span> to make an appointment at our studio located in Arroyo Seco, Santa Fe. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Contact<\/h6>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Still have questions?<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>
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\n\t\t\tContactanos<\/span>\n\n\n<\/svg>\n<\/a>\n\t\t<\/div>\n\t\t\n\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"FAQ's Preguntas frecuentes GENERAL \u00bfD\u00f3nde se fabrican sus productos? Nuestros productos est\u00e1n hechos en Argentina por artesanos y f\u00e1bricas que buscamos especialmente y que conocen de marroquiner\u00eda. La calidad es de suma importancia para nosotros, por eso elegimos trabajar con talleres y proveedores que cuenten con experiencia y adem\u00e1s produzcan…","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-57","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/pages\/57","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/comments?post=57"}],"version-history":[{"count":10,"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/pages\/57\/revisions"}],"predecessor-version":[{"id":5162,"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/pages\/57\/revisions\/5162"}],"wp:attachment":[{"href":"https:\/\/tasche.com.ar\/en\/wp-json\/wp\/v2\/media?parent=57"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}