GENERAL
Our products are made in Argentina by artisans and factories that we especially look for and that know about leather goods. Quality is of utmost importance to us, which is why we choose to work with workshops and suppliers that have experience and also produce with other brands and designers.
We currently do not have retail sales in stores or showrooms.
Our workshop is located in Arroyo Seco, Santa Fe. To request an appointment, you can write to us at [email protected]
If you want to give corporate gifts or you have an idea in mind and you think that TASCHE can develop your product, write to us at [email protected] and tell us about your project.
If the out of stock product you are interested in is restocked, you can click “Notify Me” on the product page and leave us your email address so that we can notify you as soon as it arrives. If the “Notify Me” option does not appear, it means that the product will not be returned to stock.
If we do! The guarantees are 6 months for factory defects. You can find it by scanning the QR code that came to you when you made the purchase.
These coupons are usually released on special occasions and for specific promotions. They are not available all the time and for everyone. We suggest you stay tuned to our social networks.
ORDERS
While we’d love to be able to offer it, we can’t edit or cancel orders once they’re placed. We want you to fall in love with your TASCHE, but we do offer free returns, just in case!
Yes, you will receive a confirmation email and order number as soon as the order is placed. In case you do not receive the confirmation, contact [email protected] to catch up and fix it.
You can log in to your TASCHE account to see the status of all orders placed. If you don’t have an account, you can easily create one to track your purchase.
Unfortunately, we can only process one payment method per order (except TASCHE Gift Cards).
Unfortunately, you can only apply one discount code per order.
There are many reasons a card may be declined, including incorrect billing information. Try contacting your bank or card company for more information.
When an item is marked as an outlet or sale, it cannot be returned or exchanged for any reason. The sale price is the one indicated on the site and no additional discounts can be applied.
SHIPPING
Currently, as a result of the progressive reactivation of the mail service and distribution of orders, the terms that we offer you are approximate. Within 7 days of making the purchase, you will be receiving your TASCHE at the address that you specified when placing your order. We will also send you an email notification when your purchase is on its way.
Once your order is on its way, we will send you an email notifying you of the status of your purchase and providing you with the tracking number so you can check where your TASCHE is.
Yes we do, but shipments may experience delays as a result of COVID-19. The length of the delay depends on the delivery capacity of the mail or distribution center. Please note that we do not offer free returns for international orders.
The courier will make a single visit to your delivery address within the next 6 business days depending on your location. In the event that the order cannot be delivered, a Visit Notice will be left and you will have 5 days to pick it up at the indicated branch. In case you do not pick it up at the branch, the order will return to our address and the shipment of the order will be made at your expense.
Of course! You can pick up your TASCHE, contact us at [email protected] to make an appointment at our studio located in Arroyo Seco, Santa Fe.
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